Managed and operated with the goal of providing top level support and solutions to all our customers.


25 Main St. STE 2-174
North Reading MA 01864

(978) 362-0500




IT Strategy and Design

Work with us to develop and implement your IT strategies.

Monitoring and Remediation

Ensure your systems are monitored for uptime and performance.

Onsite Support

Experienced IT Technicians at your environment to assist in day to day operations.

24 x 7 Helpdesk

Always available by phone and email. Our helpdesk, located in North Carolina, will work with your users to resolve their support requests. Satisfaction is ensured via follow-up surveys with satisfaction  scores that we would be excited to show you.

Patching and Reporting

A critical component for the security and stability of your environment. We provide patching for the Operating System, 3rd party applications as well as system firmware. This is verified in monthly reports.

Backup and Disaster Recovery

Sometime you just need to rewind! From small file recoveries to a disaster recovery we of several offerings to meet your needs.

IT Security and Compliance

Driven by security concerns in todays IT landscape, more and more companies are being required to implement various compliance measures. We can work with you to ensure you are meeting these regulations.

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When our IT guy walked out, Broadleaf came by and restored access that day!

Jim S...

We are a 24 x 7 organization and what we like most about Broadleaf’s managed services is their responsiveness. We can get in touch with the Help Desk any time day or night and get an issue escalated for a quick resolution.

Charles C...

As a small business, the management of computer backups, security, network, software updates and resolving day to day problems was a daunting task. Hiring Broadleaf allowed us to offload these functions and focus more time on our business with the confidence that these critical issues were being attended to by professionals. We are extremely pleased with Broadleaf’s attentiveness to detail and rapid response in answering questions and solving problems. We sleep better at night knowing Broadleaf is on guard. We didn’t hesitate to renew our contract for another year.

Martin B...

I know I can depend on Broadleaf. They came through for us at one of the scariest times for our business. Within two days, our hardware was up and running and all of our data was recovered. It is amazing to me that we did not lose one bit of data. Broadleaf Backup is an affordable, reliable solution that saved our Company.


Broadleaf support technicians are extremely skilled in breaking down technical issues into terms anyone can understand. They put in the extra effort to not only layout the problem, but also what caused it, and ultimately the solution.

Eric R...